Shipping and Delivery

Which countries do you deliver to?

We currently deliver to all locations within the United States. For international shipping inquiries, please contact our customer support team at support@libbyevans.shop for more information.

What shipping services do you offer?

We ship all orders to your personal mailing address. All packages require a signature upon delivery to ensure they reach you safely. Standard shipping is our default service. All packages are shipped using trusted carriers such as UPS or USPS, depending on your location.

Are shipping fees free?

We offer a flat-rate shipping of $6 for all orders within the United States. Shipping fees are applied automatically at checkout, and no additional charges will be added.

Do I have to pay customs or import duties?

All prices are displayed in U.S. Dollars (USD). For deliveries within the United States, there are no additional customs or import duties. For international orders, any customs fees are the responsibility of the customer.

How long will it take to receive my order?

• Order Cut-Off Time: 4:00 PM (GMT-5) Eastern Standard Time, Monday – Friday
• Processing Time: Most orders are processed within 1–2 business days
• Shipping Time: Standard shipping takes 5–7 business days (Monday – Friday)

Total Estimated Delivery Time: 6–9 business days from the time of order placement.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email. You can monitor your package directly through the carrier’s website. For any issues with delivery, please contact our customer support team at support@libbyevans.shop.

I haven’t received my order. What should I do?

If your order hasn’t arrived within the estimated delivery time, please:

• Check the tracking link provided in your shipping confirmation email.
• Contact the carrier for updates.

Email our customer support at support@libbyevans.shop for assistance.

What if my order is delayed due to weather or unforeseen circumstances?

Occasionally, extreme weather conditions or other unforeseen circumstances may cause delays in shipping. In such cases, we will notify you via email with updates on your order status. Please rest assured, we always strive to deliver your order as quickly as possible.

Got Questions?

Direct Mail: support@libbyevans.shop
Our Location: 134 W 78th St, New York, New York 10024, United States
Availability: 9:00 AM to 6:00 PM (Monday to Friday)