Frequently Asked Questions

Where can my order be delivered?

We currently deliver to all locations within the United States. For international shipping inquiries, please contact us at support@libbyevans.shop.

How can I track my order?

Once your order is processed and shipped, you will receive a shipping confirmation email with a tracking link. You can use this link to monitor your package directly on the carrier’s website.

I haven’t received my order confirmation or tracking number

Please check your spam or junk folder. If you still cannot find the email, contact us at support@libbyevans.shop.

Can I change my delivery address?

If you notice a mistake in your delivery address, contact us immediately. Changes are possible only if the order has not yet been processed or shipped. Once the package is in transit, we cannot modify the address.

Returns

Can I return a product purchased online?

Yes, all items must be returned to our address in the USA via mail only. Returns must be requested by email before shipping.

Returns must be made within 14 days of receiving your order.

Items must be in original condition with all tags and packaging intact.

Return Address:
Libby Evans
134 W 78th St
New York, New York 10024
United States

Payments and Refunds

What payment methods are accepted?

PayPal

Are payments secure?

Yes, all transactions are encrypted using 128-bit SSL and handled by trusted providers, ensuring your payment information remains safe.

About Libby Evans Products

What types of jackets do you offer?

We offer a variety of jackets including leather jackets, puffer jackets, casual jackets, and formal outerwear, suitable for men and women.

Are jacket sizes and measurements provided?

Yes, we provide sizes for each jacket to help you choose the perfect fit.

Can I find jackets suitable for special occasions?

Absolutely. We offer jackets that are elegant, stylish, and versatile, suitable for work, events, or casual outings.

Do you offer customization jackets?

Currently, we do not offer customization, but we continually review customer feedback to enhance our product offerings.

Got Questions?

Direct Mail: support@libbyevans.shop
Our Location: 134 W 78th St, New York, New York 10024, United States
Availability: 9:00 AM to 6:00 PM (Monday to Friday)